Privacy Policy

Effective Date: December 11, 2024

At ZORVA, we are committed to protecting your privacy and ensuring a safe online experience for all our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website zorva.site, make a purchase, or engage with our services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information in several ways when you interact with our website:

  • Personal Identification Information: This includes your name, email address, phone number, billing address, and payment details when you create an account, make a purchase, or contact us for customer support.
  • Non-Personal Identification Information: This includes data about your device, browser type, IP address, and browsing behavior. This information is collected using cookies to improve the functionality and user experience of our website.
  • Payment Information: All payments are processed securely through a third-party payment gateway. We do not store your credit card details on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To complete your purchases, process payments, and deliver your products.
  • Customer Service: To respond to your inquiries, provide support, and address any issues related to your orders or our products.
  • Marketing Communications: With your consent, we may use your information to send you promotional emails, special offers, and product updates. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.
  • Improvement of Website and Services: We analyze non-personal information to enhance user experience, improve the functionality of our website, and deliver personalized content.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to track user activity on our website. Cookies are small files stored on your device that allow us to remember your preferences and enhance your experience. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of the website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist in the operation of our website and processing of transactions, such as payment processors, shipping companies, and marketing partners. These third parties are contractually bound to keep your data confidential and are not authorized to use it for any other purpose.

We may also disclose your information if required by law, or to protect our rights, property, or safety, or that of our customers or others.

5. Data Security

We take the security of your personal information seriously and implement a variety of security measures to maintain its confidentiality and protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, please note that no data transmission over the Internet can be guaranteed 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain legal requirements.
  • Opt-Out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

If you would like to exercise any of these rights, please contact us at the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with the new effective date. We encourage you to review this page periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@zorva.site
Phone: 713-637-5928
Website: zorva.site
Address: 197 Brooke Street, Houston, Texas, United States

Thank you for trusting ZORVA. We are committed to keeping your personal information safe and secure.