Terms and Conditions

Effective Date: December 11, 2024

Welcome to ZORVA. By accessing or using our website zorva.site, making purchases, or interacting with our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding. These terms govern your use of our website, purchases, and the services we provide. If you do not agree with any part of these terms, you must not use our website.

1. General Terms

By using this website, you represent and warrant that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. ZORVA reserves the right to modify, amend, or change these terms at any time, without prior notice. All changes will be effective immediately upon posting on this page, and you are encouraged to review the terms regularly to stay informed about any updates.

These Terms and Conditions apply to all visitors, users, and customers of ZORVA, including those who browse, make purchases, or register for an account.

2. Product Information and Availability

We strive to accurately represent our products on the website, including their appearance, features, and pricing. However, we cannot guarantee that the colors, designs, or packaging of the products you see on our site will be exactly as they appear on your device, as this can vary depending on the device used to view our website.

  • Product Availability: All products are subject to availability. We reserve the right to limit the quantity of any product or service offered on our website.
  • Pricing: Prices listed are in USD and subject to change without notice. If a pricing error occurs, we will notify you and give you the option to proceed with your order at the corrected price or cancel it.

3. Orders and Payments

By placing an order with ZORVA, you agree to provide accurate and complete information for your billing, shipping, and payment details. We accept a variety of payment methods, including credit cards and other online payment options. All payments are processed securely.

  • Order Acceptance: Your order is not binding until it has been confirmed by us. Once your order has been placed, you will receive an email confirmation with your order details.
  • Payment Processing: Payments are processed immediately upon order submission. In the event that we are unable to process payment, your order will not be fulfilled.

4. Shipping and Delivery

We aim to process and ship your order promptly. Shipping times will vary based on your location and the shipping method chosen at checkout. All shipping costs will be displayed before completing your purchase.

  • Shipping Charges: Shipping charges are calculated at checkout based on your location and the items in your order.
  • Delivery: We are not responsible for any delays caused by the shipping carrier. Delivery times are estimates and may vary due to factors such as weather, customs, or other unforeseen circumstances.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy for eligible items. Please refer to our Refund and Return Policy for full details on how to initiate a return or request a refund.

  • Return Eligibility: Items must be unused, in original packaging, and in resale condition to be eligible for a return.
  • Refund Processing: Once your return is processed, we will issue a refund to the original payment method. Please note that shipping fees are non-refundable.

6. Privacy and Security

At ZORVA, your privacy is of utmost importance. We collect and use personal information only as necessary to fulfill your orders, process payments, and communicate with you about our products and services. For full details, please review our Privacy Policy.

  • Data Protection: We implement a variety of security measures to protect your personal information during transactions and while browsing our site. However, we cannot guarantee complete security due to the nature of online transactions.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and trademarks, are owned by ZORVA or licensed to us. All intellectual property is protected by copyright laws, and you agree not to use, copy, or distribute any content from our website without prior written consent from ZORVA.

8. Limitation of Liability

To the fullest extent permitted by law, ZORVA will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website or the products purchased. We are not responsible for any errors or omissions on our website, and we do not guarantee uninterrupted access to the site.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Texas, United States. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Houston, Texas.

10. Contact Us

If you have any questions about our Terms and Conditions, or if you need assistance with your order, please feel free to contact us at:

Email: info@zorva.site
Phone: +1 (713) 637-5928
Address: 197 Brooke Street, Houston, Texas, United States

Thank you for choosing ZORVA. We look forward to serving you.